Using this website
This website is maintained for your private use and not for any commercial or public use. You should use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. We aim to update our site regularly, and may change the content at any time.
We want this website to be as accessible and usable as possible for every user.
This website should be compatible with:
- recent versions of screen readers, eg ZoomText
- basic operating system screen magnifiers
- speech recognition software, eg Dragon Naturally Speaking
- operating system speech packages
There is guidance available from the BBC about ways you may be able to make this website and others more accessible for you.
If you have any suggestions about ways we can improve this site’s accessibility for you, please contact us at info[ATSIGN]rambert.org.uk or call +44 (0)20 8630 06010.
Every effort is made to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Linking to and from this website
We welcome and encourage other websites to link to the information that is hosted on these pages, and you don’t have to ask permission to link to this website. However, we don’t give you permission to suggest that your website is associated with, or endorsed by, Rambert.
Where our site contains links to other sites and resources provided by third parties, we do not have control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
At Rambert, we are committed to safeguarding your privacy online.
We may obtain personal information about you when you use our website, contact us about products and services, make a donation or register to receive emails or other communications from us.
This information may include your name, address, telephone number, email address, IP address, information about what pages you accessed and when, plus donations or purchases you may have made via this site.
We will use personal information supplied by you only to process your bookings and orders and to provide you with the services, products or information you have requested. We may need to share your information with our service providers and agents for these purposes. If you have provided credit card details, these will only be used for the purpose of handling an individual booking or order and will not be stored.
We will not share, sell or trade your personal information with any third parties (except for the purpose of providing the services you have requested, as detailed above, and with law enforcement authorities if and when an applicable legal process is followed).
You may ask us to change how we use your personal information, or to delete this information, at any time by contacting info[ATSIGN]rambert.org.uk or +44 (0)20 8630 0610.
“We” in this instance refers to Ballet Rambert Limited, registered charity number 326926 and a company limited by guarantee (no 01930699), registered in England.
If you have queries or complaints about our use of your personal data, you can contact us at the address below. Ballet Rambert Limited is registered as a data controller with the UK Information Commissioners Office (see details of our registration). You can report concerns about any organisation’s use of your personal information via the ICO website.
All rights for this website and its contents, including copyright and database right, are owned by or licensed to Ballet Rambert Ltd.
You may download and keep a single copy of any part of the content on this website for your personal use. Except as permitted above, and our exemption for UK schools and educational establishments, you may not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of this website without the prior written permission.
While we endeavour to keep the information on this website up-to-date and correct, we do not guarantee the completeness, accuracy, reliability, suitability or availability of this website and any of its contents. Any reliance you place on this is at your own risk. Rambert will not be liable for any loss or damage arising from your use of this website.
Complaints and feedback
We are committed to managing any complaints effectively and efficiently. Our Deputy Chief Executive is accountable for the Complaints Management Process and responsible for coordinating the resolution of complaints and any subsidiary issues by liaising with the relevant and responsible staff.
Comments and feedback are very important and help to improve our services. We encourage anyone who uses Rambert’s services or facilities to comment on their experience and we will respond in a professional, consistent, accurate and honest way. We will reply to you using your preferred method of communication and aim to do so within 10 working days. If this is not possible you will be kept informed.
Deputy Chief Executive
99 Upper Ground
London SE1 9PP
Telephone: +44 (0)20 8630 0600